Return Policy
Overview
At Devonic Technology, we are committed to delivering high-quality software solutions and services. We aim for complete customer satisfaction and transparency in all our engagements.
1. Scope of This Policy
This policy applies to all services, software products, and digital solutions provided by Devonic Technology. It outlines the circumstances under which refunds or corrections may be provided.
2. Service Satisfaction Guarantee
We strive to meet project requirements and deadlines as agreed in our contracts or proposals.
- If you encounter issues with a delivered service, please contact us immediately.
- Our team will review your concerns and work to correct any errors or shortcomings promptly.
3. Refunds
Refunds for digital services are limited and handled on a case-by-case basis.
- Full refunds may be issued if the project or service was not delivered according to the agreed scope.
- Partial refunds may be considered if the service is partially completed or only certain deliverables fail to meet specifications.
- Refund requests must be submitted within 14 days of delivery of the service or product.
4. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Custom software development, once development has begun
- Software licenses or subscriptions that have been activated
- Consultation hours already delivered
5. How to Request a Refund
To request a refund or report issues:
- Contact our support team at contact@meander.software.
- Provide your project details, invoice number, and reason for the refund request.
- Our team will review and respond within 5 business days.
6. Modifications to This Policy
Devonic Technology reserves the right to update this Return & Refund Policy at any time. Updates will be posted on this page with the revised effective date.
7. Contact Us
For questions regarding this Return & Refund Policy, please contact us:
Email: contact@meander.software